HANDY MAN APP

Problem

For all types of income earners

Who are in need of a service or product which helps them to buy or rent houses at ease.

Solution

HandyMan is a mobile based app

That partners with Artisans such as tailors, carpenters, bakers etc and various service providers allowing

individuals to request services and products from the comfort of their own.

My Product is unique because it has a wide range of services and artisans to choose from. Users are able to go through the profiles of various artisans and make a pick based on reviews or past services/products which the artisan has displayed.

Goal

We’ll know this is true when we have over 1,000 users each day and when we’ve become the most sought after app for providing services to users and customers to service providers.

Product Vision, Strategy and Roadmap

The product vision for Handy Man would be:

‘The biggest online platform for connecting users to various fast and efficient services and artisans.

The product strategy for this case study would be:

-Where are we now?

We are at the market introduction stage of our product. We are building an MVP that will take care of the identified needs of our target market to be able to request services of various kinds from artisans based on their selected location. There is also a PayNow feature in the profile of each artisan, which provides users with various payment options. Our current objective is to acquire 7,000 users every quarter.

-Where are we going?

HandyMan intends to be the biggest online platform for service providers and service recipients. We plan to provide marketing advertisement for 10% of our artisans especially those with good ratings. Our platform would be accessible on different devices and platforms. We would have collaborated with a notable amount of service providers all around the country.

-How can we get there?

I intend to build an agile team that would build products that adapt to market conditions and the ever-evolving customer behaviour. User feedback would be paramount as it ensures that we are on the right track while providing value to the users. Our growth plans would be reviewed on a monthly basis.

Screenshot of wireframe

Functionality of wireframe

- See artisans based on your location

- A user can search for services he/she requires

- Call artisans

- Message artisans

- Register as an Artisan

- See top rated artisans on the homepage.

- Select payment option in the profile of an artisan.

User Types

HandyMan app has two types of users

a). The Artisan

b). The Customer/Primary users

The Artisan module

After the app has be downloaded, on the sign up page.

There are two options for either registering as an Artisan or as a Customer.

The Artisan is redirected to a form where they provide their name, CAC number if available, business name, business type,phone number, a valid identity card, a passport photograph, email and password.

Once the user completes all of this and submits, a verification code is sent to their email. Once all their credentials is verified they can login and begin to set up their profile.

They can provide pictures of the services they offer.

Once a customer checks their profile, they can see all the needed information about the artisan, request their service if they are impressed, call/chat up the artisan, choose different payment options and rate the artisan after the job is finished.

The Customer module

The user can either signup by directly entering their email or using Google/Facebook.

They are required to create a password and confirm it after which signup is complete.

Before a customer requests a service they are to fill their profile which contains

-Name

-Phone Number

-Email Address

-Passport Photograph

-Location

Integrated google map could use the current location of the customer to suggest artisans except if the user decides to manually input his/her location.

Screenshot of product roadmap